Born to Serve

Lone Star Document Solutions was born to serve. Our motto is “Treat the customer as if they were your own family” We know you have a choice and strive to continually provide outstanding service for our customers.

We are here to SERVE!

It’s been our mission to provide exceptional service to our clients. We’re guided by our vision helping us to put extra effort into understanding your needs. We know that your business is unique so we offer customized service that increases productivity in the workplace. We’re here to take care of your printing needs.

We offer you a special price for your printing supplies. It’s one of the best deals we give to our new and loyal customers. But we give you more than an affordable deal. We also provide you printers directly from the manufacturer. So, we guarantee you that you’re getting the right equipment for your business. Our replacement parts are also branded and genuine.

Family Owned, Right Here in Texas

At Lone Star Document Solutions, we are proud to be a family-owned and operated printer supply company based right here in the Greater Austin Area, at home in the great state of Texas. Our roots run deep in this community, and we take great pride in providing high-quality printer supplies to our fellow local businesses. Our commitment to customer service is second to none, and we strive to exceed expectations with every order. We know that our success is closely tied to the success of the community we serve, which is why we are dedicated to giving back in any way we can. We regularly support local events and charities, and we are always looking for new ways to help those in need. We believe that by working together, we can create a thriving and prosperous community that benefits us all.

Top-tier products

At Lone Star Document Solutions, we are committed to providing our clients with the highest-quality printing solutions available. That’s why we only use the best printers from the best brands in the industry, including Toshiba, Kyocera, Kip, and Formax. These brands are known for their exceptional performance, reliability, and durability, which means our clients can trust that their documents will always be printed with the highest level of quality. Whether it’s a large-scale printing project or a simple print job, our state-of-the-art printers are designed to handle any task with ease and efficiency, ensuring our clients receive the best possible results every time.

 

 

Above and Beyond Service

No hidden costs. No Tricky fees. At Lone Star Document Solutions expect outstanding service at an affordable cost. Every quote we send you is detailed and transparent so you will have a clear picture of the cost of our service and machines. We want to build long-lasting relationships that are built on a strong foundation of trust.

Also, every technician we send out to service our machines has a high level of interpersonal skills and is factory trained for the machine we offer. We treat our customers with honesty and respect. Our technicians are trained to keep calm until the problem is resolved.

As a small business owner I have constant issues with vendors not being available, having billing issues
and not watching out for my interests. Thankfully, greatly in part to Ralph, we don’t have any such issue
with Lone Star Document Solutions.

Richard L

Lone Star Document Soultions was able to upgrade my printer/scanner/fax machine while saving me money on the leasing cost. They also did a comprehensive analysis of our monthly maintenance/use cost and saved us additional cost. They are not the typical sales people who makes the sale and then disappears. They continues to monitor our account and personally services this account.

Steven P

Lone Star contacted me and immediately spent time with us to learn of our printing needs. They listened intently to our staff and offered insight to possibilities. They was patient in our search and was prompt in providing any additional information we needed. They allowed us to decide the best
option for our needs. Their care for us as we transitioned was the best I’ve experienced in my years of managing
copier/printing contracts.
They are truly a company that seeks to serve and provide what the customer believes is best for it.

Emily T